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Managing Disputes in Robot Projects

Published: Published on Zhilianhai

Prevention

  • Put acceptance criteria and measurement methods in the contract annex.
  • Record every change with its schedule and cost impact.
  • Keep minutes and confirmation emails for verbal agreements.
  • Hand over documentation as a condition of final payment.

Escalation path

StageAction
Site levelJoint record of the facts and open items
Project levelWritten position and proposed remedy
Senior levelTimeboxed negotiation on commercial terms
FormalMediation, arbitration or court per the contract

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