Reporting a Page or Listing Error
A useful report includes
| Item | Details needed |
|---|---|
| Page address | The full URL |
| What you saw | The error, blank area or wrong content |
| When | Date and time, if the problem is intermittent |
| Device | Browser and whether phone or desktop |
| Screenshot | Optional but helpful |
How we handle it
- Page and template faults are checked against the live site first.
- Data errors are traced back to the source export.
- Fixes are deployed and the page is reloaded to confirm.
- If the fault lies with a third-party service we say so and explain the workaround.
Please do not send passwords or personal data when reporting a fault.