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Clarification Questions: When and How to Ask

Published: Published on Zhilianhai

Plan the questions

StageWhat to do
Before the deadlineRead the documents twice and list every ambiguity
DraftingSeparate technical, commercial and procedural questions
SubmittingSend them through the official channel by the stated deadline
AnswersTreat the written answer as part of the tender documents

Good practice

  • Ask one question per numbered item so answers stay traceable.
  • Never rely on a verbal answer given at a site visit.
  • Keep a copy of every question and answer pair in your bid file.
  • If an answer changes the scope, re-check your price and schedule.

Only the issuing body can change the tender documents. Work from the official written answers.

Information is provided for initial research. Verify specifications, pricing, policies and standards against the original source before making decisions.

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