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Reading Recall and Safety Notices

Published: Published on Zhilianhai

What a notice should state

ElementContent
Affected unitsModels, serial ranges and dates
HazardWhat can go wrong and under what conditions
ActionStop use, inspect, update or replace
RemedyFree correction, part replacement or refund
ContactWho to reach and by when

If you own affected equipment

  • Stop operation if the notice says so; do not wait for a visit.
  • Record the serial numbers of your units.
  • Confirm completion in writing and keep the record with the maintenance file.

Follow the manufacturer instruction in the notice. This article is general guidance.

Information is provided for initial research. Verify specifications, pricing, policies and standards against the original source before making decisions.

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