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Selecting a Robot Integrator

Published: Published on Zhilianhai

What to examine

AreaQuestions
Process knowledgeHave they automated this process before
Engineering depthIn-house mechanical, electrical and software skills
Project managementNamed manager and reporting routine
Safety competenceWho signs off the risk assessment
After-salesResponse time and spares arrangement

Warning signs

  • A design that is finalised before the site is surveyed.
  • No named project manager, only a sales contact.
  • Reluctance to show a similar installation.

Integrator selection is a commercial decision. Take references for comparable work, not for the largest project they have done.

Information is provided for initial research. Verify specifications, pricing, policies and standards against the original source before making decisions.

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